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Patients Fears and Expectations: Exploring the Hidden Agenda in Our Consultation
Kashif Ahmad, MB, MSc, MRCPI;
Bart Ramsay, MD, FRCP
Arch Dermatol. 2009;145(6):722-723.
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| Since this article does not have an abstract, we have provided the first 150 words of the full text and any section headings. |
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Dermatology patients have unexpressed fears, therapeutic expectations, and varying levels of understanding about their skin conditions. These aspects may be ignored or overlooked in many consultations while the physician tends to focus on diagnosis and treatment. We used a novel tool to explore these factors from the patient's perspective.
Methods
Questionnaire 1 was completed by patients immediately before the consultation and consisted of 3 open-ended questions eliciting their level of understanding about their skin condition, their related fears or concerns, and what they wanted from the physician that day. During the consultation the physician asked himself whether he was aware of the patient's fears and expectations.
Questionnaire 2 was completed by patients after the consultation and consisted of 2 questions eliciting level of satisfaction with their visit. The data were collected from January to September 2007 on a FileMaker Pro 8.5 database . . . [Full Text of this Article] Results
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